In simple words
- FitOS is a tool to manage a gym. It does not give medical, fitness, legal, tax or financial advice.
- Members pay their gym directly. FitOS does not hold or move that money.
- UTR checks inside the App help you keep records. They are not a guarantee that a payment was made.
- FitOS is not a bank, payment aggregator or escrow service.
- The blog is general information. Speak to a qualified professional before you act.
- Other websites, links and ads are the responsibility of their owners.
- Using FitOS does not guarantee more members, income or business growth.
- We work to keep the App and Website available, but we cannot promise they will never be down.
1. About this disclaimer
1.1 This disclaimer applies to the FitOS App, the Website at https://fitosapp.in, the blog, and all other parts of the Service. FitOS is an ApexGrid product run by ApexGrid, Sikar, Rajasthan, India ("FitOS", "we", "us", "our").
1.2 It should be read with the Terms of Service, the Member Terms and the Website Terms of Use. Words such as Service, App, Website, Gym Owner, Member, Trainer, Account and Content have the same meaning as in those documents.
2. Not professional advice
2.1 Nothing in the App, on the Website, in the blog, in our messages or in support replies is medical, fitness, nutrition, legal, tax, accounting or financial advice.
2.2 Health and fitness. FitOS does not collect health, medical or injury information and does not assess whether anyone is fit to exercise. Members should speak to a doctor before starting or changing exercise, especially if they have a health condition. Workout plans, diets and advice given at a gym are the responsibility of the gym and its Trainers, not FitOS.
2.3 Legal, tax and financial. Information about GST, business registration, government schemes, pricing or other legal or money matters is general and may be out of date. Please check with a qualified professional or an official source before you act.
3. FitOS is a management tool
3.1 The App helps a Gym Owner keep records of Members, plans, attendance, fees and payments. The Gym Owner decides how to run the gym and is responsible for the records entered and for decisions made using them.
3.2 Reports, reminders and summaries in the App are based on the data entered by the gym and its users. If that data is wrong or incomplete, the results will be wrong too.
4. Payments: FitOS is not a bank or payment service
4.1 Members pay their gym directly, by UPI, cash or any other method the gym accepts. FitOS does not receive, hold, transfer, or settle money between Members and gyms.
4.2 The two-sided UTR check in the App, where a Member and the Gym Owner each confirm a payment, is only a record-keeping aid. It does not prove that money was received, and it is not a guarantee by FitOS. Gym Owners should confirm receipt in their own bank or UPI app.
4.3 FitOS is not a bank, a payment aggregator, a payment gateway, a wallet, or an escrow agent. Payment problems between a Member and a gym, including refunds of gym fees, must be resolved between them and, where needed, with their bank or UPI app.
4.4 This section does not apply to the subscription a Gym Owner pays to FitOS, which is covered by the Refund Policy.
5. Blog and Website content
5.1 Blog posts are written by FitOS and by outside writers. They are for general information only. Views in a post belong to its author.
5.2 We try to keep content correct and current, but we do not promise that it is complete, accurate or up to date.
6. Third-party links and ads
6.1 The Website and App may link to other websites, apps or services, including WhatsApp. We do not control them and are not responsible for their content, products, or how they handle your data.
6.2 Ads on the Website are labelled "Ad" or "Sponsored". The advertiser is responsible for the ad and its claims. An ad does not mean that FitOS recommends the advertiser. See the Advertiser Terms.
7. No guarantee of business results
FitOS can help you organise your gym, but we do not promise any result, such as more Members, higher fee collection, fewer dues or more profit. Results depend on many things outside our control.
8. Availability
8.1 We work to keep the App and Website running, but we do not guarantee that they will always be available, error-free or uninterrupted. Maintenance, internet or mobile network problems, device issues, and outages at our service providers can affect the Service.
8.2 Our support targets and maintenance practices are explained in the Support Policy.
9. Your rights under law
This disclaimer applies to the extent permitted by law. It does not limit any liability that cannot be limited by law, and it does not take away any right you have under the Consumer Protection Act, 2019 or other applicable law.
10. Contact
Questions about this disclaimer: support@fitosapp.in or WhatsApp +91 95093 94469. All legal documents: /legal.