Legal documents
Every FitOS policy and agreement in one place. Each one starts with a short summary in simple words.
Last updated: 11 October 2026
Privacy and your data
- Privacy PolicyHow FitOS collects, uses, shares, protects and deletes personal data on the FitOS website, blog and mobile app, and how you can use your rights.
- Cookie PolicyWhich cookies and browser storage the FitOS website uses, why, for how long, and how you can accept, reject or change your choice.
- Account Deletion and Data Retention PolicyHow to delete your FitOS account or data, what we delete, what we must keep and why, and how long each step takes.
- Children and Minors PolicyHow FitOS handles data of people under 18: website and writer accounts are 18+, and gyms may add minors only with parent or guardian consent.
- Data Processing AddendumHow FitOS handles Member and Trainer data on behalf of a Gym Owner: instructions, security, sub-processors, breaches and deletion.
Using FitOS
- Terms of ServiceThe agreement between FitOS and a Gym Owner who uses the FitOS app to manage a gym: plans, payments, data, duties and limits.
- Member and Trainer Terms of UseSimple rules for gym Members and Trainers who use the FitOS app: check-in, payments, privacy, account safety and complaints.
- Subscription, Billing, Refund and Cancellation PolicyHow FitOS plans, free trial, UPI payments, renewals, late payment, upgrades, cancellation and refunds work for gym owners.
- Acceptable Use PolicyWhat you must not do when using the FitOS app and website, what happens if rules are broken, and how to report misuse.
- Support and Service Level PolicyHow to get help with FitOS, our support hours, response targets, maintenance, backups, data export and what support does not cover.
- DisclaimerFitOS is a gym management tool. It does not give medical, fitness, legal, tax or financial advice and is not a bank or payment aggregator.
Website, blog and ads
- Website Terms of UseThe rules for using fitosapp.in, reading and writing on the FitOS blog, ads on the site, and our limits of responsibility.
- Blog Contributor and Content PolicyWho can write for the FitOS blog, what we publish, how review works, and the licence you give FitOS when you submit an article.
- Copyright and Content Takedown ProcedureHow to report content on FitOS that copies your work or breaks the law, how we respond, and how a writer can send a counter-notice.
- Advertiser TermsTerms for placing banner ads on the FitOS website: ad sizes, content rules, approval, tracking, payment, cancellation and refunds.
Help and safety
The English versions are the binding versions. Questions or complaints: Grievance Officer.